Case study · Algartempo

Algartempo: an entire operation on one platform

For Algartempo we built the platform where shifts are planned and clock-ins are validated, with a portal where clients follow their teams. Built around the way the company already worked.

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Since 1998, Algartempo has been placing the right people where operations need them: temporary staffing, recruitment, contract management and outsourcing.

With offices in Porto, Lisbon, Portimão, Albufeira and Quarteira, its head office, its work shows most in hospitality: housekeeping, food and beverage, events, from the low season to the summer peak. Almost three decades close to clients and workers have earned it a reputation built shift by shift.

When Algartempo came to us, it already knew exactly how it wanted to work. What it needed was a tool built to fit. It was our first client, and we started the way every good project starts: by listening to the people who make the operation happen every day.

From 1998 to what comes next.

A company from 1998, getting ready for the future

Almost thirty years on, Algartempo keeps growing: more clients, more sites, more people to coordinate every day. And it keeps looking ahead. In its own words:

“People. Operations. Technology. The future of team management starts at Algartempo.”Algartempo, hospitality brochure

Our challenge was to give that promise a shape: a platform of its own, designed around the way Algartempo already worked, simple for the people who use it every day and ready for what comes next.

Our approach

Clock-ins at a tap

There was one piece Algartempo had wanted for a long time: knowing, as it happens, who started and who finished each shift.

Today, there’s a tablet at the entrance of each site. Workers enter their tax number, confirm their name, and the clock-in is recorded in seconds. Each clock-in finds its own shift on the scheduling board, and anything that needs attention goes to the client, who validates it in the portal.

The kiosk at the entrance: every clock-in recorded in seconds.

Closer to clients

A people business lives on its clients’ trust. So every Algartempo client has its own portal: it sees the day’s, week’s and month’s shifts, knows who’s coming and when, requests staff in seconds and gets an e-mail summary of what’s new.

What we built

One platform, shared by Algartempo and its clients. From the request to validating the hours, everything happens in the same place, in view of whoever needs it.

Requests in one place

The client requests staff in their portal, and the request lands directly on Algartempo’s scheduling board, ready to be filled.

Real-time tracking

Every clock-in at the kiosk shows up the moment it happens, and the client sees in the portal who has arrived and who is missing.

Notifications

One e-mail summary, at the times each client chooses, with only what’s new since the last one: schedule changes, tomorrow’s shifts, clock-ins to validate and whatever else they want to follow, for their venues and roles. And a weekly report.

Client validation

There are validation and tolerance rules: shifts within them validate themselves, and the client only confirms the ones that differ, with the differences in view. Breaks are recorded at clock-out on the kiosk itself, so every clock-in arrives complete.

More than a platform

In the end, this project was about making visible what Algartempo has built over almost thirty years: closeness, rigour, and the right people in the right place. The platform is an extension of that way of working, made to grow without losing its identity, honouring the past and ready for the future.

It was a pleasure to work with the Algartempo team, our first client.

Algartempo
“We value their commitment to truly understanding how we work, their constant availability throughout the project, and how quickly every change was made. The result faithfully reflects the way we work.”
Algartempo · Our first client

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